Coffee Hit

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Reviews of Coffee Hit

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  Nicole Beik Added November 27, 2023

  ★ ★ ★ ★ ★
  One of the best coffees I’ve tried! I order coffee beans here too, the service is great too.
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  Papa Hsu Added November 21, 2023

  ★ ★ ★ ★ ★
  Excellent service and super friendly staffs, best quality coffee and consistent taste. Sometimes when they are very busy, staffs will apologise to me first and let me know that waiting time might be a bit longer. I will give 10 stars if Google allows.
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  Jane Zhang Added November 21, 2023

  ★ ☆ ☆ ☆ ☆
  Soooo disappointed with Coffee hit!!! Cant express my disappointment more!!! I was going to take my daughter to Monash children hospital for colonoscopy at 12:30pm and drove to Westfield literally just to get a cup of Coffee Hit for some encouragement myself. Ordered the medium size and after checking my loyalty card I fond out i could get a free one today so I used it. Thinking i probably need to stay in hospital for several hours so i checked with the owner whether i need to pay extra to upgrade to large size. He charged $1.65 for the upgrade and im happy to pay without a hesitation. Then I realized why so much difference for Medium to Large?! He replied me saying normally the free one is just for small but regular customer could get a free Medium if they would like to have a Medium. I felt so ridiculous and questioned him just now you gave Medium for free and now charging the difference from Small to Large just because i would like to pay to upgrade to Large?! You assumed me as a regular customer and has given Medium one for free and now charged differently?? Because you think that im not a Regular? Then you should question me from the beginning. Not mention ive been drinking coffee hit for so many years!!! We live locally in Beverly St and moved to this area like 7 years ago, ive been having Coffee Hit since then and it is the only Cafe I chose every time I came to Westfiled. I dont mind wether they increased the price or there is surcharge during public holiday, i just buy it because i love it. This is why i never check how much the coffee is and i dont really care. And now I am NOT a regular customer as per the owner and i felt so silly and ridiculous that i was treated like I took advantage of the free coffee!!! That is so annoying especially today is a tough day for me because of my daughter’s situation and im so dum to drove there and being treated like this!! im so stupid!!! I didnt take the $1 back from the owner and i am definitely not coming back again!!! No matter how much i like their coffee, it is definitely not worth for me going there ever again!!! As a owner, you cant recognize your regular customer, and lose a regular for just $1!!! Well done!! This is not the right way to do business man.
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  Adrian Sciacca Added November 19, 2023

  ★ ★ ★ ★ ★
  Coffee Hit is a caffeine lover's dream! Their expertly crafted coffee boasts rich flavors that hit the spot. Cozy atmosphere, perfect for a quick sip or casual meet-ups. Friendly baristas add a personal touch. A must-visit for those seeking a quality coffee experience.
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  Sienna Mendes Added November 18, 2023

  ★ ★ ★ ★ ★
  i often come here at random for a coffee and a snack and every time i do, i’m met with lovely staff who are patient and polite. the service is fast and the coffee is top notch quality. i’m a barista myself so i’m definitely the person to look for the small qualities in coffee, and this place exceeds :)

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